FAQ
Frequently Asked Questions
General Questions
Q: What is Kalam Space?
A: Kalam Space is a creative brand that designs interactive and educational games inspired by Islamic values. We also offer other unique products by Kalam Space and other brands.
Q: Who can play Kalam Word Game?
A: Our games are designed to include everyone! Whether you're a family looking for a fun bonding experience or a group of friends who love strategy and wordplay, our games offer something for everyone. Kalam Word Game can be modified for children under 12 years.
Orders & Shipping
Q: Do you ship internationally?
A: No. We ship within the UAE. Our games are available internationally, check if Kalam Word Game is available near you. If you cannot find Kalam Word Game in your country, then contact us via email Kalamspace04@gmail.com.
Q: How long does shipping take?
A: UAE: 2-4 business days
Q: How much does shipping cost?
A: Shipping fees vary by location and are calculated at checkout. We also offer free shipping on orders over 150 AED within the UAE.
Q: Can I track my order?
A: Yes! Once your order is shipped, you’ll receive a tracking link via email or a Whatsapp message to stay updated.
Returns & Refunds
Q: What is your return policy?
A: We accept returns for unused and unopened products within 7 days of delivery. Please contact us to initiate a return.
Q: Do you offer refunds?
A: Yes! Refunds are available for eligible returns. Shipping costs are non-refundable. If your item arrives damaged, email us with photos, and we’ll assist you.
Products & Availability
Q: Are your games available in stores?
A: Yes! Our games are available locally and international stores. We are continuously expanding to more locations. View global retailers to find our products.
Q: Will you be releasing more games?
A: Yes! We’re always working on new, exciting game ideas. Stay updated by following us on Instagram and subscribing to our newsletter.
Collaboration & Wholesale
Q: Can I stock Kalam Space products in my store?
A: Yes! We welcome partnerships with retailers and distributors who want to bring Kalam Space products to their customers.
Q: Do you offer wholesale pricing?
A: Absolutely! We provide wholesale pricing and bulk order options for businesses interested in carrying our products.
Q: Do you sell products from other brands?
A: Yes! Along with our own games and merchandise, we also offer carefully selected unique products from other brands that align with Kalam Space’s values.
Q: How can I become a retailer or distributor?
A: If you’re interested in stocking our products, please email us at kalamspace04@gmail.com to discuss partnership opportunities.
Podcast & Events
Q: Where can I listen to your podcast?
A: Our podcast is available on Spotify, and YouTube. You can also listen directly on our Podcast page.
Q: Do you host game nights or workshops?
A: Yes! We organize game nights and educational workshops. Keep an eye on our Workshops & Events page for upcoming sessions.